Mandi Moragne is our Customer Experience Manager; she works with our partners and customers to create smooth processes and answer all your questions...all with our customer’s experience at heart. 

“Mandi’s energy for life is infectious,” said Scott Burbank (Executive Director), “her skill and training in building ways to care for the customer make her very valuable to our team.  We are thrilled that Mandi shares a passion for marriage and healthy relationships...and great customer experiences.”

Mandi’s enthusiasm for customer experience development began 10 years ago as a National Account Manager at AT&T (formerly, BellSouth).  There, she developed a high-performing team based on customer-focused principles.  Her skill at managing complexity allowed her to move from front-line sales and service to process improvement and project management. Through it all, she never lost sight of the end goal of making the customer experience the best it could be. 

In 2004, Mandi joined AT&T’s Broadband organization, serving as the Process Improvement Manager for the DSL Call Center.  Her focus on service and growth led to an invitation to join the company’s Leadership Development Team.  In 2007, Mandi left AT&T to focus on her young family.  She joined our team in March, 2011. 

Mandi attended Vanderbilt University and holds a bachelor's degree in Human and Organizational Development.  She resides in Atlanta, Georgia, with her husband Coy and their four children, Lillie, Carter, Dawson and Eli.  In her free time, Mandi enjoys working in her garden, reading and volunteering.